Terms of Service
Last updated: July 2025
Please read these Terms of Service carefully before using the Blue Eagle Tech software products and services. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By accessing or using any Blue Eagle Tech service, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you are using our services on behalf of a business, you represent that you have authority to bind that business to these Terms.
2. Subscription Plans
Our services are offered under subscription plans (Basic and Pro). Each plan defines the features, user limits, branch limits, and warehouse limits available to your account. You may upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle. We reserve the right to modify plan features with prior notice.
3. Payment and Billing
Subscriptions are billed monthly or annually based on your selected billing cycle. All prices are in US Dollars (USD) unless otherwise stated. Payments are due at the start of each billing period. Failure to pay may result in suspension or termination of your account. Add-on charges (extra users, branches, warehouses, HR employees) are billed together with your base subscription.
4. Cancellation and Refunds
You may cancel your subscription at any time from your account settings or by contacting support. Upon cancellation, you will retain access to your plan until the end of the current billing period. We do not offer refunds for partial months. Annual plans are non-refundable after 14 days from the start date.
5. Acceptable Use
You agree not to use our services for any unlawful purpose or in a way that infringes the rights of others. Prohibited activities include: attempting to gain unauthorized access to our systems, distributing malware, scraping our platform, or reselling our services without written permission.
6. Data Ownership
You retain full ownership of all data you input into our platform. We do not claim ownership of your business data. Upon termination of your account, we will provide a full data export upon request. Data is permanently deleted after the 90-day retention window.
7. Service Availability
We strive to maintain 99% uptime for our cloud services. Scheduled maintenance windows will be communicated in advance. We are not liable for service interruptions caused by factors outside our control, including internet connectivity issues, third-party outages, or force majeure events.
8. Limitation of Liability
To the maximum extent permitted by law, Blue Eagle Tech shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount paid by you in the 12 months preceding the claim.
9. Intellectual Property
All software, designs, logos, and content provided by Blue Eagle Tech are owned by or licensed to us and are protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of our software without prior written consent.
10. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the Kingdom of Saudi Arabia.
11. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes via email or a prominent notice on our website at least 14 days before changes take effect. Continued use of our services constitutes acceptance of the updated Terms.
12. Contact
For any questions regarding these Terms, please contact us at: support@blueagletech.com or call +961 78 902 075.
Have questions about these terms? Reach out to our team.